Wildlife Tours Australia:
Although every effort is made, Wildlife Tours Australia shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Wildlife Tours Australia retains the right to alter routes, itineraries, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours.
Cancellation within 7 days of departure will result in a 50% loss of the ticket price; Cancellation within 48 hours or failure to show will result in full fare forfeiture. $25 per person transfer fee applies to any transfer of service within 7 days of departure.
Wait-a-While Rainforest Tours:
Cancellation of scheduled Day Tours - In the event of the purchaser cancelling in writing 31 days or more prior to the booked start date a 15% cancellation fee applies; 4 days or more than but less than 31 days a 40% cancellation fee applies; 3 days or less a 100% cancellation fee applies but if re-sold fee reduces to 40%. Cancellation will only be accepted from the booking party.
Cancellation of Private Charters - In the event of the purchaser cancelling in writing 61 days or more prior to the booked start date a 15% cancellation fee applies; 31 days or more but less than 61 days a 40% cancellation fee applies; 30 days or less a 100% cancellation fee applies but if re-sold fee reduces to 40%. Cancellation will only be accepted from the booking party.
Cancellation by us – our liability is limited to actual monies paid to us by the booking party.
Re-scheduling – we reserve the right to make a service charge for re-scheduling confirmed schedules/dates & do so at a rate of AU$25.00 per item; we may waive this charge at our sole discretion if we consider the work involved of doing so to be de minimus.
Refunds – any refund agreed will be made via the reverse route to which the original funds were received using tax compliant processes.
AUSTRALIAN NATURAL TREASURES TOURING:
Full amounts are payable for ‘no shows’ or cancellations less than 24 hours from departure. Cancellations less than 1 week before departure we will incur a charge of 50%. More than one weeks notice will incur no charge.
Where a private cottage has been booked as part of a cancelled booking, the whole charge will apply if less than 3 days notice is given, unless the cottage is able to be resold.
Fitzroy Island Adventures:
No refund inside 24 hours
Adelaide Sightseeing:
Cancellation of a booking, or part thereof will incur the following fees:
· More than 30 days before departure - $50 per person
· Between 7 & 30 days before departure - $50 per person or 50% of total cost whichever is greater
· Less than 7 days before departure - $50 per person or 80% of total cost whichever is greater
· Within 24 hours of departure - 100% of total cost
No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing.
Amendment Fees: Due to the complexity, staff time & communication costs of the booking process, a charge of $22 (incl GST) may apply to each modification made after the original booking.
Captain Cook Cruises (WA):
Cancellation or Changing Passenger Numbers.
Cancellations received with more than 72hrs notice prior to tour departure may receive a refund.
Cancellations within 72hrs of departure no refund will be issued.
IN ALL CASES NO REFUNDS WILL BE GIVEN FOR 'NO SHOWS'
All postponed cruises are treated as cancellations.
Eco Safaris Queensland:
Cancellation Fee: Within 48 hours – 20% of fee, within 24 hours – 100% of fee PLUS any fee incurred by activities ESQ books with external companies.
Discovery Tours Australia:
Cancellation Policy:
Day Tours: Cancellations received within 24hrs prior to departure date and no shows are subject to 100% cancellation fee. Date changes are permitted (subject to availability)
Extended Tours: If cancellation occurs more than 61 days prior to departure a cancellation fee of $300 per person will be deducted from your refund. Cancellations occurring less than 60 days prior to departure will incur the following charges: 31-60 days prior 80% of Total, 30 Days or less 100% of Total Price. We strongly recommend travel insurance.
Hartleys Crocodile Adventures:
Cancellation Policy
Packages with transfers, meals or personalised wildlife experiences:
Outside of 24 hours - no charge.
12 - 24 hours before arrival - 50% charge.
Less than 12 hours before arrival - 100% cancellation fee applies.
Autopia Tours:
Terms and Conditions: Although every effort is made, Autopia Tours shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Autopia Tours retains the right to alter routes, itineraries, bus type, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours. Accredited Bus Number: AC003612
Cancellation Policy: Cancellation within 2 to 7 days of departure prior to departure will result in a 50% loss of the ticket price; failure to board or cancellation within 48 hours of departure will result in full fare forfeiture.
Autopia Tours will not be held responsible for passengers failing to familiarise themselves with the booking terms and conditions.
Gray Line Sightseeing Day Tours - Gold Coast:
Cancellation fees of 50% may apply for any booking cancelled with between 72 and 24 hours notice. Cancellations fees of 100% may apply to a tour cancelled within 24 hours of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on.
Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
